Taveuni Palms Reservation/Payment Policy:
We require a 25% deposit (non-refundable) due within 7 days of booking. Balance must be received 60 days prior to arrival. A booking is not recognized nor the space reserved, unless a deposit is received. Reservations made within 45 days of arrival require payment in full at the time of booking. We accept most major credit cards, bankcards, cashier checks and money orders. *All bookings must be paid in full prior to arrival.
Taveuni Palms Cancellation Policy:
Deposit - No refund
60 days notice - Cancellation fee will be 50% of rate for every night cancelled
Less than 60 days notice - Cancellation fee will be 100% of rate for every night cancelled
In the event of a cancellation, notice must be received by the Taveuni resort in writing. No refund will be given for no-shows, unused days, or unused portions of pre-paid packages. Refunds are subject to bank fee/credit card fee adjustments. We strongly recommend appropriate insurance protection.
Taveuni Palms will not accept any responsibility for any personal injury, loss or damage to personal equipment or property while staying on the property or during participation in any activity. Taveuni Palms will not accept responsibility for any bodily harm or injury, which may occur while staying on the property or during participation in any activity off the property. Taveuni Palms will not accept any delay, additional expense or inconvenience which may be caused directly or indirectly by events within or outside their control. Taveuni Palms will not be held responsible for refunding unused nights due to flight delay or cancellations. Taveuni Palms will not be held liable for any failure to carry out arrangements agreed to for clients, if such failure is due to fire or other casualties, acts of God, National Emergencies, strikes or shortage of labor or materials or any other causes beyond its control. Please ensure your client’s purchase appropriate insurance protection.
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